Practical Information
Quick answers
Do you offer refraction (prescription) tests?
Yes, the refraction test is always free at Kristal Optika.
How long does the refraction test take?
It is quick and accurate, usually taking only 10 to 15 minutes.
How long until my glasses are ready?
For standard prescriptions, glasses can be ready the same day (often within the hour).
For custom prescriptions, preparation takes up to 4 working days.
Can I book an appointment online?
Yes, you can book easily through our Book an appointment page.
Do you deliver in Kosovo?
Yes, we deliver across Kosovo within 1–2 days.
Do you offer contact lenses?
Yes, at Kristal Optika you will find a selection of contact lenses for different needs, always checked and recommended by our specialists.